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Office
London, United Kingdom
Business Hours
Mon–Fri, 9AM – 6PM GMT

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Enterprise Enquiries

Need a custom solution, SLA guarantees, or on-premise deployment? Our enterprise team can help.

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FAQ

Frequently asked questions

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Payges is an AI-powered WordPress publishing engine that transforms documents (DOCX, Google Sheets, CSVs) into structured, SEO-ready WordPress content. Upload your document, and Payges uses AI to detect your content structure, map fields to ACF (Advanced Custom Fields), build Elementor pages, optimise SEO metadata, and publish — all automatically.

Payges works with standard WordPress content out of the box. However, for the full experience — including AI field mapping, template detection, and visual page building — we recommend ACF Pro and Elementor Pro. Payges also integrates with Divi, Yoast SEO, and other popular plugins.

Our AI achieves a 98%+ accuracy rate on field mapping for well-structured documents. The system learns your template patterns over time, improving with each document processed. You always have the option to review and adjust mappings before publishing.

Publishing Lab handles individual document publishing — upload a single DOCX file and it gets processed, mapped, and published. Content Factory is for bulk operations — connect a spreadsheet or CSV with hundreds of rows, and each row becomes a published page. Think of Publishing Lab as one-at-a-time, and Content Factory as batch processing at scale.

Yes! Every plan comes with a 14-day free trial. No credit card required. You'll have full access to all features in your chosen plan tier so you can evaluate Payges with your actual content workflow.

Absolutely. All documents are processed on your own WordPress server — nothing is stored on external servers. AI processing happens through encrypted API connections, and document data is never retained after processing completes. We take security seriously and follow WordPress coding standards throughout.

All plans include email support with 48-hour response times. Studio and Agency plans include priority support with 12-hour response times and access to our private Slack community. Enterprise plans include a dedicated account manager with SLA guarantees and phone support.

Yes, you can change your plan at any time. Upgrades take effect immediately with prorated billing. Downgrades apply at the end of your current billing cycle. All your content and settings are preserved regardless of plan changes.

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